Program Manager A - Circulation Manager (C)

• Position Overview

Edmonds College is committed to diversity, equity and inclusion. The college values its talented, diverse workforce and seeks to attract, hire, and support employees who consistently and actively embrace diversity and equity. Edmonds College is an equal opportunity employer. Edmonds College invites all individuals to apply and as an equal opportunity employer, we also encourage individuals from diverse backgrounds and groups to apply for this position.

Program Manager A ¿ Circulation Manager

SALARY: $50,328 - $56,880

LOCATION: Lynnwood, Washington

DESCRIPTION:

Under the direction of the Associate Dean of Library and Learning Resources, the Circulation Manager has overall leadership, responsibility, and accountability for the effective operation of the library¿s circulation services department.

This is a classified position reporting to the Associate Dean of Library and Learning Resources.

For information on applying, please see the Application Procedures and Required Documents below. Applications received by October 28, 2024 will receive priority consideration.

**RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:**Manage, supervise, and schedule circulation staff. Participate in day-to-day delivery of library circulation services. In collaboration with other library employees, develop and administer circulation policies and procedures. Create and generate reports and statistics in order to assess and improve circulation services.

• Plan, organize, and manage the processes and operations of library circulation services including circulation, photocopier use, equipment checkout, library collection security, and stack maintenance. Serves as backup for interlibrary loan and reserves processes.
• Direct, perform, monitor, and assess technical processes of circulation operations in the library¿s integrated library system (ILS), Alma.
• Supervise and evaluate one full-time Classified Circulation/Reserves Lead, two Library and Archives Paraprofessionals, and work study circ/tech student assistants. Coordinate, schedule, and train library staff who work on the circulation desk.
• Develop relevant professional learning opportunities. Develop training, policy, and services around antiracist library practices for circulation staff. Collaborate with library employees to do the in-depth work of creating an equitable, welcoming library where students, college employees, and community members of diverse backgrounds feel they belong.
• Collaborate with key stakeholders to develop, administer, and assess circulation policies and procedures in accordance with the library¿s mission. Understand and apply the library¿s policies and procedures, while safeguarding confidential information.
• Staff the circulation desk through regularly scheduled circulation desk shifts as well as serving as backup circulation staff as needed. Coordinate problem resolution for patron complaints and concerns regarding circulation services.
• Train and advise two other campus departments on the usage of the ILS and circulation best practices. Carry out minor circulation functions at the request of other departments.
• Participate in meetings to work on cross-departmental projects and contribute ideas about relevant resources, services, and policies.
• Plan for alignment with and integration of circulation services in the library¿s overall public services.
• Keep current on trends in circulation services. Evaluate existing workflows and services; recommend new and/or enhanced services to best meet the needs of rapidly changing campus and library environments.
• Set strategic, realistic, and measurable goals designed to improve circulation services, and work to achieve these goals in a timely manner.
• Maintain the functionality of the circulation, serials check-in, and reserves modules of the ILS.
• Create and monitor patron records; update calendar in the ILS.
• Monitor patron data loads in the ILS. Collaborate with the Systems and Collections Librarian to resolve errors. Prepare analytics reports about circulation and library gate counts.¿¿¿
• Monitor work-study student funds and review and approve timesheets for direct reports.
• Maintain inventory of circulation supplies and equipment.
• Plan, prioritize, and forecast staffing needs and make recommendations to the associate dean.
• Facilitate billing and collection of fines and fees for lost or damaged materials, in coordination with the college business office.
• Monitor and adapt the department's physical space to ensure a safe and effective working environment.
• Supervise shelf reading, materials reshelving, missing item searches, and retrieval of items to be placed on hold. Collaborate with technical services on cleaning, shifting, and labeling of stacks as needed.REQUIRED QUALIFICATIONS:
• Functional and technical knowledge of library fulfillment functions. Three plus years of library experience.
• Ability to work effectively in a team environment and communicate well with others.
• Strong attention to detail.
• Alma certification or willingness and ability to complete Alma Certification within six months of start date.(See Conditions of Employment section for additional requirements.)

PHYSICAL WORK ENVIRONMENT:

Work is typically performed in an office setting, and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. Some tasks require lifting and moving of objects up to 30lbs. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend written and spoken English and will include communication with people for whom English is not their first language. This also includes the ability to produce clearly written documents.

WORK SCHEDULE:

40 hours per week, 5 consecutive days, 9:00 am - 5:30 pm.

COMPENSATION:

Salary range 48. Beginning salary is $50,328 - $56,880 annually, with progressive increases to $67,716, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).

CONDITIONS OF EMPLOYMENT:

You must document your citizenship or employment authorization within three days of hire.

Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

• All new positions are contingent upon funding.
• This position is subject to a collective bargaining agreement.
• At this time, Edmonds College does not sponsor H1-B Visas.
• Complete, sign, and submit Declaration Regarding Sexual MisconductAPPLICATION PROCEDURES AND REQUIRED DOCUMENTS:

All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following to be complete:

1. Cover Letter addressing how you meet the stated qualifications for the position
2. Current resume (in addition to application work history).
3. Names and contact information for three references.
4. Veterans wishing to claim veteran¿s preference, please scan and attach your DD214 Member-4 form.Important, if this posting is on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.

ABOUT THE COLLEGE:

Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.

EEO/AFFIRMATIVE ACTION STATEMENT:

The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, call our Title IX Compliance Officer 425.640.1814.

JEANNE CLERY STATEMENT:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College¿s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College¿s Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/s tudent-services/campus-safety-and-emergency-preparedness/clery-act/default.html.