Network Administrator II

Contra Costa County Library

Full-time

On-site

Contra Costa County, California, United States

$110,437.00-$134,237.00,Yearly

Calculate

Description

Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life.

We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library

Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies.

When assigned to the Clerk-Recorder's Office:
The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa.

This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions.

The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure.

When assigned to the Library Department:
As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems.
The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact.

It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive.

The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.”

When assigned to the Department of Information Technology
The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation.

The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization.

What you will typically be responsible for:

Troubleshooting Technical Issues: Identify and resolve system-related problems promptly
Monitoring System Performance: Proactively oversee and optimize IT system performance
User Support: Provide technical assistance to users, ensuring smooth operations
Maintaining Data Security: Enforce security protocols to safeguard sensitive information
Backup Management: Regularly perform data backups and ensure recovery readiness
Collaborating on Projects: Contribute technical insights to cross-functional IT projects
Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination
Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting

A few reasons you might love this job:

Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community
Collaborative Environment: You will work with a supportive team that values knowledge-sharing
Skill Growth: You will have opportunities for continuous learning and professional development
Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services
Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role

A few challenges you might face in this job:

Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency
Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems
User Diversity: You will cater to users with varying tech skills and needs, providing effective support
Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access
Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly

To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186

The eligible list established from this recruitment may remain in effect for six (6) months.

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to: adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. Candidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%)

TENTATIVE DATES
Online Multiple-Choice Test: 9/18/24-9/24/24

If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Alex Johnson at [email protected]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Requirements

We are looking for someone who is:

Analytical: Demonstrates strong problem-solving skills for swift resolutions
Proactive: Takes initiative to enhance IT operations
Resilient: Maintains composure when facing challenges or delays
Collaborative: Openly and effectively collaborates with the team
Flexible: Adapts adeptly to changing tech landscapes
Precise: Meticulously attends to system details
Dedicated: Commits to ensuring seamless system performance

Competencies Required:

Adaptability - Responding positively to change & modifying behavior as the situation requires
Critical Thinking - Analytically & logically evaluating information, propositions & claims
Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data
Professional & Technical Expertise - Applying technical subject matter to the job
Coaching & Developing Others Supporting others in stretching & expanding their capabilities
Customer Focus - Attending to the needs & expectations of customers
Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives
Oral Communication - Engaging effectively in dialogue
Writing - Communicating effectively in writing
Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships

Minimum Qualifications
Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field.

Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties.

Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years.

Desirable Qualifications:

Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions
Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization
Expertise in data backup, disaster recovery planning, and execution
Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures
Knowledge of Python, PowerShell, or similar languages
Proficiency in AWS, Azure, or other cloud technologies
Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications