Library Stacks Supervisor

Description

The Library Stacks Supervisor manages all aspects of the River Campus Library (RCL) Stacks operations including supervising, hiring, training, evaluating, and scheduling the Stack Attendants. The Library Stacks Supervisor oversees processes for the retrieval and return of physical materials to the stacks throughout River Campus Libraries and leads and directs temporary and ongoing projects for stacks maintenance (e.g., materials inventory, shifting, and relocation and maintenance of signage) as necessary to improve collection usability. This position is responsible for generating and analyzing reports for collection management and shared print commitment activities and projects. This role communicates with users and staff across the UR Libraries to resolve collection issues and questions (e.g., missing and claims returned items, account inquiries, metadata issues, damaged materials, and shelving constraints). This position works closely with Patron Services, Metadata Services, Building and Technology Services, and subject liaison librarians. 

Requirements

Bachelor's degree or an equivalent combination of education and experience

2 or more years in a supervisory, management, or project-based leadership role

2 or more years maintaining library stacks

Demonstrated experience managing complex projects with multiple stakeholders across departments (preferred)

Experience managing Union employees (preferred) 

Experience in academic libraries (preferred)

Excellent customer service and collaboration skills

Effective problem-solving skills and attention to detail

Outstanding oral and written communication and interpersonal skills

Ability to organize, direct, motivate, and evaluate performance of staff

Demonstrated commitment to the values of diversity, equity, inclusion, and access

Ability to work with and analyze data using software such as Microsoft Excel and analytics platforms (preferred)

Familiarity with Library of Congress call number system (preferred)