Library Specialist (Late Night Guest Services)

Job Summary: The Library Specialist for Late Night Guest Services provides leadership for extraordinary customer service experiences within a dynamic, high-volume environment by assisting with late-night operations, including student employee supervision, direct customer service and general services for the Guest Services division of the Community Engagement department within UTA Libraries. UTA Libraries has various locations across campus. This position will be eligible for the full differential pay.

Essential Duties:

• Engages in a team-based leadership model to manage circulation processes and the Libraries' general service areas which include the first floor, second floor, West Campus Library and Science and Engineering Library.
• Serves on a team of service point managers, providing coaching, mentoring, supervision and training for service experience student employees.
• Highlights and connects students, faculty, and staff with Libraries' services, resources, and partnerships that meet their needs.
• Actively participates on Libraries and University committees and teams, and performs other duties as assigned.

Required Qualifications:

• High School graduation or GED.
• Two (2) years customer service experience.

Preferred Qualifications:

• Bachelor's degree.
• One (1) year of experience working in an academic library or related environment.
• One (1) year of experience of supervision, leadership, and/or mentoring.
• Preference for working non-traditional hours.
• Comfort and experience with creative and emerging technologies and learning how to use, and teach others how to use, them.

Special Instructions: Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

EEO Statement: It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy.

Open Until Filled: No

Location: Arlington

The University of Texas at Arlington is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of gender, race, religion, color, national origin, age, or disability.