Library Services Specialist, Collection Maintenance

Description:

The Albin O. Kuhn Library & Gallery's Circulation department is seeking a detail-oriented individual to provide high-quality customer service to Library users and to manage work related to inventory, maintenance, and weeding of the Library's circulating collections.Department:

The Albin O. Kuhn Library and Gallery commits to supporting equity, diversity, and inclusion for our users, staff, collections, environment, and services. We strive to create and maintain a community that acknowledges, encourages, appreciates, and celebrates differences. (https://library.umbc.edu/)Position Overview:

The Albin O. Kuhn Library & Gallery’s Circulation department is seeking a detail-oriented individual to provide high-quality customer service to Library users and manages work related to inventory, maintenance, and weeding of the Library’s circulating collections.

Under the supervision of the evening Library Services Supervisor, the Library Services Specialist-Collection Maintenance Coordinator serves as the lead on Collection Maintenance projects and provides high-quality circulation and referral services to all Library users at the Circulation and Digital Media Lab service desks.Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $48,138 and has 14 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC? Check out Glassdoor or Indeed. For 15 years in a row UMBC has been recognized as a Great College to Work For!Telework:

A hybrid telework schedule is not available for this position.Responsibilities:

This position works collaboratively with the evening Library Services Supervisor, Circulation staff, and library student assistants to manage and maintain the quality and usability of the circulating collections and provide daily customer service to the UMBC community. Main responsibilities include:

• Coordinates Circulation activities related to inventory, maintenance, and weeding of the Library’s circulating collections;
• Directs staff and student assistants in collection maintenance, including daily shelving, shelf-reading, weeding, and shifting assignments;
• Identifies problem areas to address overcrowding, coordinating collection shifts in collaboration with relevant Library departments and supervisory staff;
• Works assigned shifts at the Digital Media Lab and Circulation desk, providing support, excellent customer service, and high-quality circulation and referral services;
• Provides direction to UMBC and community patrons on accessing and using Library & gallery resources/services, including the library catalog, printers, scanners, and other electronic devices;
• Helps develop and maintain documentation related to department operations and building security, and those related to collection maintenance tasks and projects;
• Trains and provides direction to library student assistants;
• Opens and closes the Library & Gallery, including the Digital Media Lab
• Participates in cross-departmental and consortial projects, committee, and task groups as appropriate, and regularly participates in professional development activities.Required Minimum Qualifications:
• Bachelor’s Degree
• One year of related work experience

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

• Ability to work independently and exercise initiative in applying rules, procedures, and instructions
• Excellent verbal, written, and interpersonal communications skills
• Demonstrated ability to understand and apply basic principles of quality customer service, teamwork, and conflict resolution
• Demonstrated skill in analytical and problem solving
• Demonstrated ability to establish effective working relationships with users and staff, internal and external stakeholders, and to provide guidance and instruction to student assistants
• Demonstrated ability to learn and operate common computing and productivity applications (e.g., word processing, databases and spreadsheets, web browsers, email and electronic calendars)
• Demonstrated ability to troubleshoot and provide basic technical assistance to patrons regarding printing, laptops, etc.Preferred Qualifications:
• Academic library experience
• Experience creating and maintaining training materials or other technical documentation
• One year of experience directing or supervising student assistants or junior staff
• One year of library collection maintenance experienceBackground Screening Statement:

A background check will be required.Special Instructions to Applicants:

Upload a cover letter, resume, and a supporting document with contact information for three professional references.Closing Date: February 21, 2025

Benefits:

UMBC offers a rich benefits package including the following for nonexempt regular employees.

Generous Leave which includes accruing the following for full time positions:

• 14 Days of Annual Leave (increases with years of service)
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement/Pension plan
• Professional development opportunities
• Wellness opportunities
• & Much more

Benefits offered align with type (Regular, Contingent II, etc.) of position.Salary:

Pay Range 10 (minimum: $48,138 maximum: $79,389) based on the University System of Maryland (USM) Pay Program.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, Memorandum of Understanding, USM Board of Regent policies, internal equity, budget and qualifications and experience. Most salary offers will be close to the minimum part of the range.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.Hours:

Full-time (40 hours/week).

The work schedule for this position is Sunday through Thursday 4pm to 12:30am. Scheduled hours are subject to change based on changes in Library hours and staffing needs.Type: Regular

FLSA Status: Nonexempt

Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here. Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

UMBC is an Equal Opportunity/Affirmative Action Employer