Library Services Specialist - Special Collections

Job Posting: JR100699 Library Services Specialist - Special Collections (Open) Department: Library, JM Position Type: Non-Regular Fixed Term (Fixed Term) Open Date: 02-05-2025 Close Date: 05-30-2025

$48,138 - $56,553

Job Description: Under general supervision, performs assigned tasks within one or more library functional areas, such as user access services, collections and content management, research support, user education, digital initiatives, or other services and operations. Provides high quality customer service, communicates the library's mission and monitors and provides guidance on adherence to library procedures and policies.

Responsibilities:

• Provides guidance and instruction to library support staff. May lead/oversee Library support staff, projects, or assigned areas of library operations.
• Assists customers in defining their information needs and selecting and evaluating the most appropriate information resources to meet those needs. Provides customers with information and guidance in finding and retrieving library information resources. Assists customers with complaint resolution or escalates to others as appropriate.
• Educates and guides face-to-face and remote customers with varying levels of proficiency to use technologies, tools, and strategies to create, seek, use, or manage information or to share metadata, digitized, or born-digital multimedia content and other scholarly resources.
• Responds to customer information needs using online systems and information-seeking skills to locate library information resources. Searches and retrieves materials.
• Monitors for copyright infringement and other laws, policies, and practices governing access, use, and sharing of information resources.
• Applies basic principles and practices regarding the preservation of library information resources in various formats.
• Provides input, when appropriate, regarding selection, retention, maintenance, and evaluation of all types of library information resources.
• Performs quality control and assists with planning, preparing, creating, and maintaining local library information resources.
• Assists with the maintenance of information discovery tools, guides, and other library information resources.
• Identifies and resolves problems related to access and use of library information resources and services.
• Collects, reports, and assists with analyzing data on collections, usage, service transactions, and customer needs. Generates specialized reports and notices.
• Identifies, acquires, and prepares new library information resources for use. Monitors and ensures quality control in processing new library information resources.
• Sorts and shelves materials, prepares materials for commercial binding, and routinely identifies and replaces lost materials.Note: This list of primary duties intends to provide a representative summary of this job's principal duties and responsibilities. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based on departmental needs.

Minimum Qualifications:

Minimum of one year of library experience directly related to the primary duties in the Special Collections and Archives Department.

Preferred Qualifications:

Bachelor's degree

Conditions of Employment:

May need to work weekend and evening schedule

Additional Job Information:

Knowledge of the mission and role of the college or university library and its primary customers. Ability to learn and apply contemporary library terminology and functions. General knowledge of traditional and emerging practices for describing and organizing information resources. Understanding and ability to apply library and university computing policies and practices that help ensure information quality, integrity, and security. Ability to apply and enforce U.S. Copyright laws and current trends related to accessing and using information resources. Knowledge of basic principles of quality customer service, teamwork, and conflict resolution. Ability to work independently and exercise initiative in applying rules, procedures, and instructions. Excellent oral, written, and interpersonal communication skills. Experience and proficiency with one or more technologies or tools used to create, seek, use, or manage information. Ability to learn and operate a variety of common computing and productivity applications ( e.g. email, word processing, databases and spreadsheets, content management, web browsers) and specialized library hardware, systems, and software applications. Ability to apply key concepts and best practices for developing, maintaining, and using collections of digital information. Skill in analytical and problem-solving. Ability to assist other library staff in selecting and evaluating technology used in libraries.

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.

Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.

The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business.

In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.

Bowie State University is an Equal Opportunity/Affirmative Action Employer