Library Manager

The Library Manager provides the leadership and management necessary to ensure their Library building has appropriate services, staff, standards, and operations to function effectively with financial and operational efficiency. The Library Manager performs all functions in the context of the larger library system, sharing the responsibility for developing library goals and strategies with other team members. The Library Manager oversees the public-facing services at their building, but also ensures through collaborative relationships that the three Library locations work together cohesively toward shared goals and strategies. 

RESPONSIBILITIES

• Oversees operational activities, services, and staff performance in their building. Ensures excellent public service and customer service. 

• Provides day-to-day leadership, management, and motivation to their Library building and public services, embracing the mission and culture of the library. 

• Motivates leads and evaluates high-performing teams. 

• Directs the development of Library operational plans and staff responsibilities to meet planned objectives. 

• Analyzes statistics and performance measures for management review. 

• Leads the Person-In-Charge program at their building and ensures proper training. 

• Actively seeks customer feedback and works with customers on suggestions and concerns. 

• Investigate and resolves difficult and sensitive issues with staff and customers. 

• Collaborates regularly with the Executive Director and Executive Team. Works in partnership with peers (Library Managers at the other two locations) as a cohesive unit to ensure consistent service models. 

• Collaborates with the Facilities Manager in building analysis, space development, safety procedures, and other projects to maintain and optimize the visual appeal of the library. 

• Collaborates with the Leadership Team to assess organizational needs, provide professional development, and support organizational improvement strategies. 

• Assesses workplace culture with the Leadership Team and offers suggestions to foster an inclusive, fun, collaborative, creative, team and community centered environment within the library.  

• Functions as the lead in charge of all building issues while on duty as Person-In-Charge. 

• Develops relationships with similar organizations in the library field and community. 

• Performs other related duties as assigned. 

KNOWLEDGE/SKILLS/ABILITIES

• Strong leadership and team building skills; ability to motivate staff; encourages growth, recognizes skills, and fosters improvement when needed; provides and accepts regular performance feedback.  

• Ability to provide quality management through assessment, improvement, and follow through; applying technologies as needed to streamline processes and operational efficiencies.  

• Strong written and verbal skills; speaks clearly in positive and negative situations; demonstrates group presentation skills and conducts productive meetings.  

• Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds. 

• Proactive self-starter with strong analytical skills and problem-solving abilities; identifying and resolving problems efficiently; gathering and analyzing information objectively and thoroughly. 

• Flexibility and change management skills to assist with organizational shifts in priorities. 

• Ability to make timely decisions and de-escalate conflict, exhibits sound and accurate judgment, remains calm in difficult situations. 

• Strategic planning and project management skills; develops effective and realistic action plans.  

• Communicates information regularly and effectively; managerial courage to communicate concerns and problems that need to be addressed. 

• Demonstrates strong initiative to pursue projects and assignments that improve library operations. 

EDUCATION/EXPERIENCE/QUALIFICATIONS

• Master of Library and Information Science degree (ALA accredited college/university).  Minimum three years of experience in library management/supervision is required. 

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Communicate with staff and customers in person and over the phone. 

• May require either being in a stationary position or moving about for prolonged periods. 

• Moves equipment or library materials weighing up to 35 lbs. 

• Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations. 

To apply to this job, go to https://www.naperville-lib.org/jobs 

and to learn more about us please visit Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)

How to Apply

Please submit your resume and cover letter when applying.  

Use the below link to find all other openings at our library. 

https://www.naperville-lib.org/jobs 

Application Contact

Siva Harish

[email protected]

Apply To

Naperville Public Library 3015 CEDAR GLADE DRIVE Naperville, IL 60540