Library Circulation Manager

New England’s top Christian college is seeking a collaborative, detail- and service-oriented library circulation manager for the Jenks Library.

As a library circulation manager, you are the first person who prospective students, first year students, and new faculty see when they enter the library. You care deeply about mentoring student workers, welcoming and helping patrons, and updating library circulation processes. You delight in both interacting with patrons and making sure books are checked in and out accurately. You’re an independent problem-solver and a collaborative colleague.

Does this describe you? We want to talk to you!

At Gordon College, we believe students should be equipped to flourish in an uncertain and changing world. Here, career-focused academics blend with a life-giving faith community to prepare students to make a difference in the world with hope and confidence. When you work at Gordon, you join in this critical mission alongside colleagues defined by a commitment to excellence and to Christ.

Department: Jenks Library

**Location: **In-person, starting January 2, 2025

**Salary: **$17-$19/hour

**Hours: **7:30 AM – 11:30 AM, Monday – Friday, mid-August through mid-May, with 2-4 evening meetings per year

Summary: As a member of the library team, the library circulation manager will hire, train, schedule, and mentor student workers in addition to creating a welcoming and safe environment for patrons to study through staffing the circulation desk during key morning hours.

Your Essential Responsibilities Will Include:

1. Circulation
   1. Assisting student, staff, faculty, and public patrons at the Circulation Desk, including the circulation of materials, policy explanation, complaint resolution, problem solving, patron registration, and collecting fines.
   2. Overseeing maintenance of borrower accounts and circulation of library materials in the Integrated Library System (ILS) in partnership with the North of Boston Library Exchange (NOBLE).
   3. Monitoring the condition of library materials for needed repairs.
   4. Keeping records of cash register transactions.
2. Student Worker Supervision
   1. Hiring, training, mentoring, and supervising student workers who provide library services, including circulation, shelving, and shelf-reading.
   2. At least once per semester, organizing an evening training session for student workers.
   3. Creating and distributing circulation shift schedules. Approving time entries.
   4. Writing and distributing routine updates to students and evening circulation attendant. 
   5. Updating circulation policies and procedures as needed. Updating manuals and retraining student workers and evening circulation attendant.
   6. Facilitating opening and closing procedures for the library through training and communicating with student workers and the evening circulation attendant.
3. Other duties as assigned, including collaborating on library-wide projects

You Bring These Skills, Knowledge, and Abilities:

You love mentoring students as they develop job skills, collaborating with a small team to make library processes more efficient, and providing friendly and helpful service to library patrons. Additionally, you have:

1. The ability to work with and train a diverse team of student workers. Experience with supervision or working with students preferred.
2. Attention to detail and organization.
3. Service orientation and a desire to both serve the current patron and anticipate future needs of library patrons.
4. General understanding of library procedures. Experience with library circulation ideal, but not necessary.
5. Associate or bachelor’s degree.
6. Competency in operation of computer systems, including Microsoft Office, OneDrive, and Outlook. Experience with Integrated Library Systems preferred.
7. Excellent communication skills.
8. Ability to work independently and identify and prioritize tasks.
9. Collaborative problem-solving skills.

How to Apply:

Read the full position and apply at https://www.gordon.edu/hr/staffpositions#part

Questions: Contact [email protected] | p: 978-867-4240

Job closes January 3rd, 2025