IT Coordinator

Description

Timberland Regional Library is seeking a candidate to fill the role of IT Coordinator. This position will be based out of the Service Center located in Tumwater, Washington, has telework options available, and requires frequent travel throughout the five-county district we serve. The position is largely focused on developing and providing onboarding and continuing education for all Timberland Library staff related to library technology as well as providing support to the IT Administrator on related database management tasks. Our ideal candidate is an excellent communicator and project manager with subject matter expertise in SirsiDynix Workflows. They demonstrate excellent communication, adaptability, and problem-solving skills.

The IT Coordinator develops, coordinates, and provides training for library staff related to the software and tools needed to perform their jobs. The IT Coordinator participates in district-wide projects, work groups and initiatives in assigned areas. The work of this position is performed under limited supervision and requires excellent communication and critical thinking skills. This position reports to an IT Administrator.

• Schedule: Full-Time, 40 hours per week (1.0 FTE).
• Type: This position is FLSA Exempt,
• Bargaining Unit: Not represented.
• Starting Pay: The pay range for this position is $6,204.69 - $8,588.66 per month. Employees new to Timberland Regional Library typically start at step 1, 2 or 3 of the pay range, depending upon qualification.
   

Examples of Duties & Responsibilities
Class specifications are intended to provide a descriptive list illustrative of the range of duties performed by employees in the class. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Coordinates district-wide projects and initiatives requiring frequent communication and solicitation of information from Department Directors, Managers, Administrators, and other staff.
• Develops, coordinates, and implements training events and develops and maintains support materials for staff.
• Provides administrative support for the IT Administrators including scheduling, coordinating meetings, distributing and receiving information to and from groups and individuals, and answering and responding to phone calls.
• Develops, prepares, and presents work-plans, surveys, timelines, metrics, reports, and program proposals.
• May serve as an administrator for software used by IT.
• Collaborates with multiple departments and individuals to assist with and complete district-wide projects. Participates on local and district-wide committees and performs other duties as assigned or required.

How to Apply:

1. Complete Application - Please include full work history
2. Attach cover letter ONLY.
3. For positions requiring an MLIS you may attach the degree and State of Washington Librarian Certificate. This is not a required application attachment, but must be documented prior to official employment with TRL.
4. Please note: Failure to follow the application instructions above may lead to disqualification.

Physical and Environmental Conditions

• This is a hybrid position with office space at headquarters as well as the option to telework.
• Work is performed in a busy, service-oriented office with frequent interruptions under the stress of continual pressure to meet deadlines and handle competing priorities.
• Travel is required to attend meetings at other sites and locations, or to participate in work-related assignments.

Timberland Regional Library is an intercounty public library system whose service area spans from the Pacific Coast of Southwest Washington to the Foothills of Mount Rainier, and from the Hood Canal to the mouth of the Columbia River. We serve more than 550,000 rural and urban residents through our network of 29 community libraries, 1 public kiosk and 1 cooperative library center, and strive to provide excellent service to any and all who seek us out. Our mission is to welcome everyone to a vibrant world of possibilities, connect people places and ideas, and evolve to meet the needs of our communities. 

Requirements

Education & Experience

Bachelor’s Degree and five years’ experience in specialty area of expertise such as project management, library services; OR any combination of education and experience which would provide the required knowledge and skills and allows for successful performance of the job.

Licenses, Certifications, and Special Requirements:

• Must have a valid Washington State Driver’s License and an acceptable driving record, OR must be able to provide own transportation to and from the job, meetings and related job sites.
• Must pass and maintain a criminal background check.
• The ability to work evenings and weekends and to adapt to schedule changes on short notice. 

Knowledge, Skills & Abilities
Employees are expected to demonstrate the following qualities at all times:

• Establish and maintain effective working relationships with internal staff, outside organizations and the general public.
• Positively reflect TRL’s mission, vision and values to the staff and public.
• Effective organizational and time management skills, including the ability to multitask, manage multiple projects at the same time, and adapt to changing priorities to meet demands of the department.
• Communicate effectively verbally and in writing.
• Demonstrate quality customer service.
• Exhibit reliability and dependability. Demonstrate punctuality and regular and consistent attendance.

Employees are expected to perform or possess the following:

• Knowledge of and demonstrated skill and ability in learning and adapting information technology tools and software.
• Ability to successfully collaborate with many individuals at various levels within the organization.
• Ability to apply time management skills in coordination of district-wide projects and training events.
• Ability to effectively coordinate complex projects involving many internal and external stakeholders.
• Effective organizational skills, including ability to manage multiple projects at the same time.
• Ability to remain calm and tactful when communicating with patrons and staff.
• Ability to work independently and innovatively in a variety of situations and be flexible and adaptable to change.
• Ability to analyze data, processes, and procedures, and develop meaningful reports and recommendations based on the analysis.

Technology Requirements:

• Strong computer skills, including database management, word processing, creating spreadsheets, document management and organization, email applications and the internet.
• Knowledge of computerized information systems used to satisfactorily complete job responsibilities.