Customer Experience Associate – Youth

Location Name: Jacksonville Public Library

County: Duval

Region: Northeast Florida

Address: 303 N. Laura StreetCity: JacksonvilleZipcode: 32202

ALA accredited Masters required: No

The Jacksonville Public Library is seeking five (5) customer Service Experience Associate – Youth.

This is professional  work at the lead worker level providing customer service assistance or programs to children of all ages and their parents/caregivers.

The City of Jacksonville is a premier local government employer providing a competitive compensation package and an excellent work environment.  Employees are afforded 12 paid holidays plus a paid personal day.  Our comprehensive benefit programs include defined contribution retirement plan, medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships.

This is an exceptional opportunity for the right candidate to make a significant contribution in a dynamic, quality-oriented customer-focused organization.  The City of Jacksonville is an equal opportunity/equal access employer.

Education/Qualifications:

• A Bachelors’ Degree from an accredited institution with a preferred concentration in librarianship, education, child development or other related field is required.
• Basic computer skills required.
• Experience in education, retail, or library support work is preferred.

Multilingual Skills Required: No

Contact Person: Employee Services

Contact Email: [email protected]

Contact Phone: 904-255-5600

How to Apply / Instructions:

To be considered for this position you MUST apply online at https://www.jacksonville.gov/jobs.

This posting will close 1/14/25 unless the posting period is extended.