Creative Technology Specialist

The Oak Park Public Library seeks a part-time Creative Technology Specialist to join the Adult Services’ Creative Technology team.

About the Oak Park Public Library

The Oak Park Public Library strategically prioritizes equity, anti-racism, engagement, learning, and stewardship. We proudly serve a diverse population at our three locations and out in the Oak Park community. Our vision is to empower every voice in our community, and our mission is to share the information, services, and opportunities that fulfill Oak Park’s aspirations.

**Position Summary **

Under the direction of the Supervising Librarian of Creative Technology, the person selected for this position will advance the library’s vision, mission, and strategic direction by: 

• Executing day-to-day experiences related to creative technology and digital learning activities. 
• Assisting patrons and engaging with the community
• Collaborating with staff

**Essential Duties and Responsibilities **

Creative Technology

• Collaborates with the Creative Technology Team to provide access to the Creative Studio, develops creative technology instructions/learning opportunities, and supports other related activities.
• Serves as a member of the Digital Learning Team
• Provides one-on-one learning lab appointments for patrons for Creative Studio and other Digital Learning topics
• Assists with Open Hours in Studio A of the Creative Studio
• Provides direct patron assistance at various Creative Studio stations
• Assists with 3D print requests
• Monitors the quality of the library’s creative technology equipment and space
• Develops organizational and technical skills as needed

Customer Service

• Provides reference and technology services in Creative Studio spaces
• Assists customers, resolves issues, and directs inquiries as appropriate with the highest level of customer service
• Adheres to library policies and proactively enforces the Library for Everyone policy
• Oversees meeting room reservations of service area

Community Engagement and Programming

• Prepares and presents programs
• Participates in community engagement activities
• Assists patrons with digital learning via one-on-one tutorials and classes

** Evaluation/Assessment**

• Participates in evaluation and assessment practices
• Creates and submits reports as required
• Uses evidence-based decision making for programs, services, and collections

Education and Experience

Required

• High school diploma or equivalent

Preferred

• Experience working in a library, makerspace, retail, or hospitality setting
• Experience providing technology assistance
• Completion of some college courses or a Bachelor’s Degree

Required Qualifications

• Understanding, supporting, and advancing the library’s vision, mission, and strategic priorities
• Service-oriented and committed to providing exceptional service to our patrons, staff, and community.
• High level of professionalism and integrity with the capacity to maintain confidentiality.
• Analytical and problem-solving skills with excellent attention to detail. 
• Excellent interpersonal and organizational skills.
• Verbal and written communication skills. Ability to express oneself clearly and effectively to internal and external stakeholders.
• Proven ability with and knowledge of a wide range of technology, both physical and web-based, including but not limited to Windows PCs, Macs, mobile devices, social media, and common desktop applications.
• Demonstrated ability to exercise sound judgment and independent thinking.

Details

This part-time position reports to the Supervising Librarian of Creative Technology. The position will be scheduled for five shifts a week, totaling 20 hours per week, with expectations of a regular weekly shift of 5 hours on Sundays from 12 pm to 5 pm and one regular weekly evening shift.

As part of the greater compensation package, part-time (20-hour) library staff members receive generous benefits, including:

• Pension Plan: Enrollment in the Illinois Municipal Retirement Fund (IMRF), a premier defined benefit (pension) plan for Illinois municipal government employees
• Paid Time Off: At least two weeks of paid vacation annually, 48 hours of paid health leave annually, 26 hours of paid personal leave annually, up to 13 paid holidays each year (only if regularly scheduled to work on the day of the holiday), and 8 weeks of paid parental leave
• **Lifestyle Spending Account: **$150 to use to improve your physical, financial, and emotional well-being

The starting hourly rate range is $22.00 to $24.00. Offers are made within this range based on competencies, experience, and internal equity.

Please apply by Friday, October 11, to be considered for this position.

**The Oak Park Public Library is an equal opportunity employer. **We are committed to creating and supporting an environment of anti-racism, diversity, equity, and inclusion for the benefit of our staff, collections, programs and services, patrons, and community. Members of traditionally marginalized groups and those committed to working in a diverse cultural environment are encouraged to apply.