Circulation Associate

**Primary Responsibilities **

• Responsible for high quality customer service at the public desks
• Work with patrons to resolve problems with patron accounts
• Assist patrons with technology questions and computer access within the library
• Process library card registrations
• Accept payments for fines and fees
• Answer incoming calls and route calls to other departments 
• Retrieve the outdoor book return
• Check in all returned material and process items on hold
• Shelve library material onto carts and throughout the library
• Perform opening and closing procedures for the lobby area of the library 

Qualifications

• High School Diploma or GED equivalent required
• Customer service experience required and library experience preferred
• Knowledgeable of computers and Microsoft Office
• Ability to learn, adapt, and adopt new technology
• Flexible mindset and team player; willingness to adjust duties or schedule if needed
• Patience and good listening skills, paired with ability to focus on accuracy and attention to detail
• Must be able to shelve books and move heavy book carts by bending, stretching, and maneuvering these objects to access shelving

Pay / Hours

• $14.55/hour
• Part-time, 12 hours/week
• Schedule:
  • Week 1: Tuesday 5pm-9pm, Friday 2pm-6pm, Saturday 1pm-5pm
  • Week 2: Monday 5pm-9pm, Tuesday 5pm-9pm, Saturday 1pm-5pm

Benefits

• Vision Plan
• Employee Assistance Program

To Apply:          Submit application, resume, and cover letter at [email protected].

Position is open until filled.  No phone calls, please.

Equal Opportunity Employer

How to Apply

Please submit cover letter, resume, and employment application to [email protected]

[email protected]

Apply To

https://www.bartlettlibrary.org/about/employment.html