Business Systems Analyst, Library Systems

Diversity, Equity, Accessibility, and Inclusion at Getty

Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Job Summary

At Getty Digital, we're re-imagining how we can use data, software, and systems to provide a deeply linked and consistent experience for staff, scholars, researchers, and enthusiasts as they explore the rich and complex information held across the organization. We are seeking an enthusiastic professional to join the Collection Systems team as a Business Systems Analyst, Library Systems within Getty Digital’s Collection Platforms & Data department. 

This position reports to the Product Manager, Library & Archival Systems and works closely with staff from across the organization, including librarians, archivists, subject-matter experts, and technologists, to help manage, coordinate, and carry out technical work within our library systems. This role also evaluates application issues, provides application assistance to a large group of stakeholders, and keeps documentation updated. This is an opportunity for an information professional interested in systems librarianship who also possesses excellent communication skills, attention to detail, the ability to work with little supervision, keen research abilities, and a desire to continuously learn and expand their skill set. 

Getty, one of the most prestigious cultural heritage organizations in the world, is dedicated to furthering the study of the history of art, advancing conservation practice, and promoting public knowledge and appreciation of art. Our dynamic and beautiful campus is filled with art, archives and special collections, and a world-class research library. We offer two weeks of accrued vacation a year, every other Friday off, and excellent benefits. Learn more about our benefits.  

This position is a hybrid work environment opportunity; this is not a permanent remote assignment. The successful candidate must be a California resident when employment begins and must work at least one day per week on Getty’s campus.  

Major Job Responsibilities

• Provide support for Alma, Ex Libris’ library management service platform
• Provide support for ILLiad, OCLC and Atlas’ interlibrary loan application
• Provide support for Springshare suite of library applications (LibApps)
• Performs tasks related to library systems projects
• Conducts research on best practices, standards and case studies related to library systems
• Collaborates with program staff and application vendor support to optimize systems
• Evaluates library-related data and system configurations to resolve reported issues
• Assist in testing system upgrades and enhancements in sandbox environment, develop testing scripts, and coordinate testing with staff
• Documents user requirements and develops end-user documentation and user facing knowledge articles
• Follows department procedures  

Qualifications

• Bachelor's degree in a related field or a combination of education and relevant experience
• 0-2 years experience with IT systems

Knowledge, Skills and Abilities

• Experience working with library systems, preferably in the academic or cultural heritage domains.
• Direct experience with Alma (library management system), ILLiad and/or Springshare is highly desirable.
• Knowledge of current and emerging library technologies, metadata standards, workflows, and best practices
• Experience remediating metadata in different formats and standards, including MARC and EAD
• Proficiency with HTML, CSS, XML, and XSLT
• Experience working with and using Python and APIs, preferred (will require developing this expertise)
• Interest in developing service design and product management skills
• Ability to learn new technologies and tools quickly, as needed
• Skilled at creating and maintaining documentation
• Creative problem-solving and curiosity
• Ability to work under little to no supervision
• Strong communication skills, and the ability to adapt communication to varying audiences
• Tact, diplomacy, and ability to work with a wide variety of audiences, including the ability to quickly develop good working relationships within a large organization  

Benefits and Perks

Here are just some examples that Getty offers/provides for full-time employees:

• Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
• 403(b) Employee Investment retirement plan – with up to 5% Getty Match
• Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
• Educational Assistance and professional development
• Paid Vacation, Sick and Personal Days
• 12 Paid Holidays
• Many positions have bi-weekly Off-Fridays
• On-Site Fitness Center at Getty Center
• Community service opportunities

To learn more about our comprehensive benefits and long list of perks, go to Getty HR.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.