Associate Director of Resource Sharing

• The New School was founded by forward-thinking educators in 1919 to defy the intellectual constraints of a traditional college education. We are seeking an experienced, highly motivated, socially engaged university administrator to serve as an Associate Director of Resource Sharing for The New School Libraries.

The Associate Director of Resource Sharing provides leadership and oversight for the library's resource sharing and circulation services under the Director for Access and User Services (AUS). The Associate Director is responsible for developing smooth workflows, ensuring seamless access to materials and resources for the academic community, and providing high-quality customer service. This role supervises administrative and union staff involved in resource sharing and circulation, weekend library operations, and develops and implements initiatives to enhance services. The Associate Director collaborates with internal and external partners to uphold high service standards, compliance, and user satisfaction while staying current with systems and technologies. Additionally, this position represents the university in regional and national partnerships and fosters collaborative relationships to support library operations.

The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.

RESPONSIBILITIESDirectly oversees staffing and management of AUS operations, including Delivery Services and Resource Sharing, delegating roles and tasks to achieve departmental objectives and goals.

• Assists the Director of Access and User Services with overseeing the management of the library to ensure excellent customer service through adequate staffing, facility maintenance, data analysis, communications, and short/long-range planning.
• Acts as a resource person for daily operations in the absence of the Director of Access and User Services.
• Develops and implements policies, procedures, and best practices in collaboration with library leadership and consortium partners.
• Regularly assesses library service points and recommends revision of policies and procedures accordingly. Keeps accurate statistics for library operations, facilities, and collections usage across three library locations to inform decision-making.
• Assists with the implementation of new technologies and library services, including developing training materials and educating patrons.
• Works collaboratively on the LibAnswers platform to respond to and resolve patron questions.
• Collaborates with other library departments to develop efficient workflows and accurate training materials to ensure staff provide excellent customer service across units.
• Represents the university libraries in professional organizations and consortia, maintains and strengthens relationships libraries and consortia to foster collaboration.
• Provides leadership and input in library-wide committee work.
• Additional related duties as necessary.MINIMUM QUALIFICATIONS
• Master of Library Science (MLS) or Master of Library and Information Studies (MLIS) degree from an ALA-accredited program.
• At least 3-5 years of progressively responsible experience in an academic or research library setting.
• Demonstrated experience supervising and managing staff, including employees.
• Proficiency in using and troubleshooting library management systems (e.g., Ex Libris Alma, ILLiad, or similar).
• Experience with interlibrary loan processes, best practices, and management.
• Strong leadership and organizational skills with the ability to manage multiple priorities effectively.
• Awareness of current trends and best practices in academic libraries.
• Ability to work collaboratively across departments and with external partners or consortia.
• Excellent interpersonal, written, and oral communication skills.
• Flexibility to work evenings or weekends as required by operational needs.PREFERRED QUALIFICATIONS
• Familiarity with copyright law, fair use, and policies related to resource sharing and access services.
• Experience implementing or supporting new library technologies and workflows.
• Active involvement in professional organizations and demonstrated contribution to the field through presentations, publications, or committee work.
• Experience with innovative training and professional development programs for library staff.
• Proven ability to foster a collaborative and inclusive workplace environment.WORK MODE
• Hybrid/Split - Employees hired for this position have regularly scheduled, consistent percentage of time on campus (ex 1-4x/week) and also work some of the time remotely. #LI-HYBRIDSALARY RANGE

$82,000 - $85,000 annually

We look forward to receiving your application!