Library Clerk (half-time)

GENERAL INFORMATION

• Job Title: Library Clerk (half-time)

• Department: Customer Services

• Location: Central Library

• Travel Required: Between buildings as needed

• Salary (annual): $18,439

• Position Type: Half-time

SUMMARY

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.

ESSENTIAL JOB FUNCTIONS

• Checks out and receives materials and collects fines and fees at the public service desk

• Provides exemplary service to library customers

• Manages interactions with customers with tact and diplomacy

• Creates and maintains customer records and accounts

• Proficiently uses a variety of library technology and operating systems

• Accurately handles money transactions

• Provides training and direction to library aides

• Additional duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Skill in using current library technology and operating systems

• Ability to provide outstanding customer service, both in person and on the telephone

• Ability to interpret and apply library policies and procedures

• Ability to correctly spell, use proper grammar, and make simple mathematical calculations

• Ability to conduct regular cash register accounting functions

• Ability to accurately type 30 wpm using a keyboard

• Ability to use Microsoft products to create word documents and spreadsheets

• Ability to work in a fast-paced public service environment as a member of a team

• Ability to meet assigned project deadlines

ESSENTIAL PHYSICAL ABILITIES

• Sufficient clarity of speech and hearing, with or without reasonable accommodation, to be able to communicate effectively.

• Sufficient vision, with or without reasonable accommodation, to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.

• Sufficient manual dexterity, with or without reasonable accommodation, to be able to access relevant library materials and operate a keyboard.

• Sufficient mobility, with or without reasonable accommodation, to be able to transport materials and equipment.

• Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

EDUCATION AND EXPERIENCE

Graduation from high school

• Excellent customer service skills with all ages

• Experience in a public library setting is desired

• Preferred bilingual Spanish/English spoken and written language skills

Application Information

Send resume and letter of application by 5 PM on Tuesday, October 1 to:

Deputy Director Jon Hobbs

• Email: [email protected]
• **Fax: **(515) 237-1654
• Mail: 1000 Grand Avenue, Des Moines, IA, 50309

Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check. Send resume and letter of application to Deputy Director Jon Hobbs. 

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.

Please note: All Applicants are required to fill out the Job Application Form